What our Customers say...


My Mom had an AC leak that flooded a bedroom with carpet for days while she was away. She called SERVPRO and they came out the same day and by the next day you couldn’t tell she had an issue. Highly recommend them to anyone that comes home to an unwanted surprise.

Great Crew! Great Job! Excellent Company! Thanks for the hard work!

I’ve called SERVPRO in the middle of the night and Austin Tonroy, the owner, called me back within a few minutes and had his team out here within 20 minutes. The job they did was incredible! I was extremely worried, being a single mom and not having a clue about water damage or mold...not a problem because SERVPRO told me everything I needed to know and made sure there were no leaks and that everything had dried out with their super huge fans and timely service. The office staff was always friendly and followed up to make sure that I was satisfied with the job they had done. I had no problem with my insurance company taking care of the payment and working with SERVPRO. Thank God I know who to call in the middle of the night if I have any kind of damage to my home.

Excellent job with my home's water damage. They made it simple. I would recommend.

Prompt, professional and honest. Alan, Angel and Tony were great. The mold remediation was faster than I could have dreamed it would be. I am confident the estimate from Steve for repair will be reasonable and scheduled quickly.

Our remediation service was prompt, efficient, and courteous. Angel and team were quick and thorough, and Mark remained attentive and informative throughout the process. Very pleased with the work they provided.

We cannot say enough good things about Jerry and Tony. They were a 10 on every level. These guys are truly the face of SERVPRO of Helotes & Leon Springs and they were exceptional. This was our first time dealing with SERVPRO and hopefully we won't have another occasion where this happens but if it does, we will be going directly to y'all!

I take customer support rather personally and generally have higher standards and expectations than most. Every SERVPRO professional that came to my home was able to meet and surpass these expectations every time. Jerry and Tony are top notch and this level of service was also provided by Angel and Ryan. The service I received from SERVPRO of Helotes & Leon Springs was extremely professional and guys all exhibited stellar customer support! I'm extremely satisfied with my choice.

Very impressed with the staff's professionalism and efforts to do a good job. Everyone could not have been nicer.

Very courteous and timely to help save the floors. I would definitely use again!

Strong winds and torrential downpours wrecked havoc on our home, but SERVPRO gave us a sense of peace...that our home was in good hands and would be well-taken care of. A huge thank you to the awesome team at SERVPRO! 

We had a flood occur in our office. Jerry and his crew were knowledgeable and efficient. They helped minimize our downtime, and before we knew it, our business was back to normal. We highly recommend SERVPRO of Helotes & Leon Springs! 

After a small kitchen fire broke out, the SERVPRO team was quick to help me get my home and life back to normal. I can't recommend them enough!

Patricio and Tony were very helpful and professional.

The SERVPRO team that came to my home was professional and kind. They did a great job! Thank You!

Everyone was first class in every way!

Very Professional!

Dustin was very nice, SERVPRO was concerned about keeping my home clean and my understanding of the process.

Thanks-a-mil for all your assistance and the very caring attitude! We appreciate the caring thoughts, attitude and consideration given by Mr. Tonroy. You all are a great group and very good employees and I'm sure he is very proud of everyone! Thanks again!

Great service and concern- thank you!

The SERVPRO team was able to get to our office quickly and get us back into business after a recent flood. We appreciate all of your help.

The SERVPRO team that came to help after our office fire damage was beyond reproach and incredibly proficient in their knowledge.  I appreciate their willingness to quickly get my office back on its feet. 

The SERVPRO team that came to my house was so helpful and informative.  They were able to tell me exactly what was going to happen each day and I really appreciate the time they took with me. Keep up the good work!

I have never had flood damage before and I'm so glad I called SERVPRO because they were able to walk me through the whole process.

Our house flooded recently and your company was able to come in to help us out.  I will never forget how kind Jerry was to my family and me.  Our deepest appreciation!

Your crew was amazing!  Thanks for helping us out!

Your company was so professional and helpful.  Thank you.

Thanks for helping my mother-in-law after her hot water heater broke.  We really appreciate you being so patient with her.

Thanks for helping after my roof poured water into my house.

Excellent job

Their professionalism and ability to help my company after a recent water loss is much appreciated.  I applaud all of their efforts.

Thank you and your whole team for helping to clean my bathroom!  Everyone was so professional and explained every step of the process.  I am so grateful for your company.

SERVPRO was very professional and polite.  Their service was superb!

I would recommend them to my friends and family.

I appreciate all of the hard work that the people who worked on my house performed.  Everyone did a wonderful job and I thank you.

The team that came to my house was very kind and helpful.

I want to thank you whole team for the awesome job that was done after our fire.  It was such a difficult experience, but your team helped us through each step.  Thank you!!!

I would like to mention Jerry and Tony specifically. Jerry was extremely knowledgeable and sincere in solving our problem as if it were his own place. He had a plan within minutes of having feet on the ground and him and Tony initiated it quickly with tenacity. I was extremely impressed with Tony's hard work ethic and motivation. Every time I went back to the flooded area they were both working diligently.  Not once were they messing with their phones or chatting with other except to talk about the next course of action. Being an employer myself I know the value of good employees. Take care of these gentlemen because they take care of business.

Garret's team did a great job.  They should be reviewed for their excellent job performance and in my opinion given a pay raise.  His team worked very hard to ensure the water was cleaned up with the least amount of intrusion to the home owners.  We really appreciated this.

Very patient explaining what they were doing.  They were very kind to my children.  I have their business card and will use them again and highly recommend them to everyone.