Four Ways to Check for Hidden Water Leaks

9/6/2022 (Permalink)

Think you may have a water leak somewhere in your home? Here are some good ways to tell when the leak is not obvious.

1. Pay Attention to Increased Water Bills

Monitor your water bill for sudden unexplained increases.

2. Check Your Water Meter

Pick a few hours when you can go without using the water in your home. Record your water meter before and after. Was there an increase?

3. Toilet Leaks

Put a drop of food coloring in your toilet’s tank. If within 15 minutes or less, the toilet bowl reveals that color, you may have a leak. Make sure to flush the toilet multiple times after performing this test so your bowl does not get stained.

4. Look for Mold

Where there is mold, there is moisture. Something is feeding that moisture. It’s possible there is a leak somewhere.

SERVPRO of Helotes / Leon Springs can assist with restoring water leaks as well as mold remediation. Call today to learn more about what we can do for you.

We Use Moisture Meters to Detect Water Damage You Cannot Easily See

9/1/2022 (Permalink)

Just by glancing at the wall in the picture, one would assume that it is dry. It doesn’t appear to be wet. There is no water around the baseboard and there aren’t water droplets rolling down the wall. However, after a water damage disaster, one cannot make these kinds of assessments based on sight alone, which is why our water damage specialists use the moisture meter. This tool is an essential part of our restoration tool kit. We have two different kinds of moisture meters – one that lets us gather moisture levels from non-porous materials such as plaster and hardwood, and the other has prongs that we use on porous materials like carpet.  Moisture meters allow our technicians at SERVPRO of Helotes / Leon Springs to detect and measure the percentage of water in any given material. Our water damage specialists then use this information to determine which materials have been affected and require the most attention.

Water Damage to Your Hardwood Flooring

8/24/2022 (Permalink)

It doesn’t require a disaster of the scope of a spring flood or hurricane to damage a wood floor. Plumbing leaks, fire hoses and the upstairs neighbor’s overflowing tub might pose problems for porous wood floors and substructures. Whatever the cause, water causes warping, and can trigger mold and mildew growth that can ruin wood. Major flooding creates problems in foundations and walls that must be addressed, but the first step in mitigating the damage done by water to a building -- including its wood floors -- is to gently but quickly ventilate and dry materials.

SERVPRO® of Helotes and Leon Springs uses commercial-grade machines that extract the water from the wood flooring with a powerful force.  If we are called immediately following a water damage event, there is a good possibility we can save your wood floors from buckling using the high-powered water extractors.  Don't hesitate to call right away.

Source: Homeguides

Tips to Prevent Water Damage to your Business' Properties

8/16/2022 (Permalink)

1. Train all employees on the location of the water shut off valves and make sure they are easily accessible.
2. Find out if your business is located on a flood plain and if your area offers programs for business owners.
3. Conduct regular inspections of your HVAC units, roof, water heaters, refrigerators, sinks, toilets, and any other area you have that may have a water leak.
4. Make sure your insurance policy is up to date and you are insured.
5. Keep any documents, inventory, or anything critical to your business' survival at least a few feet off the ground.
6. Be prepared for a water damage event. The faster the water is removed and dried out, the better off you are going to be. Time is an important factor. Please save our number to your phone so you know who to call. SERVPRO® of Helotes / Leon Springs: (210) 973-7636

Causes of Refrigerator Leaks

7/25/2022 (Permalink)

Maybe your water alarm alerted you, maybe you see a puddle or some dripping, or maybe you see some signs of water damage (corrosion, water stains, etc.). Once you’ve discovered a leak, consider the possible causes.

Blocked defroster. A blocked defroster can stop defrost-cycle water from draining properly. Try clearing out the small drain by pouring hot water into it. Remove any debris with a pipe cleaner.

Drain pan. Sometimes the drain pan itself can leak. Check for cracks.

Filter. Refrigerators with filters can leak if the filter is the wrong size or not installed properly.

Water line. This is potentially the most problematic. Refrigerators with ice makers or water dispensers have water lines running between the main water supply and the back of the fridge. Feel to see if the water line is wet or dripping. Cracked hoses and loose connections are often the culprit.

Refrigerator leaks can damage the flooring and cabinets in your kitchen.  If you experience a refrigerator leak, please contact us right away to treat and help to prevent any further damage.

Source: ER Plumbing

The Importance of Proper Smoke Remediation after Smoke or Fire Damage to your Home

7/24/2022 (Permalink)

Fire Damage Restoration

After a fire in a home it's very possible that contaminating smoke has touched every item and area in your home. In smoke, there are residual amounts of chemicals and other bi-products due to burning plastics and other chemical-based items in your home that may have burned in the fire.  Those residual chemicals have been transferred by the smoke and is now left on your walls, furniture, floors, personal items, and other contents in your home.  Even things like your light bulbs in your lamps must be decontaminated or disposed of properly.

It's important to remove and remediate the items in the home that were exposed to the fire and smoke so that they do not further contaminate your home.  The residual amounts of chemicals and other bi-products can irritate: eyes, lungs, skin, and other parts of the body.

SERVPRO® uses special equipment, techniques, and cleaning products to remove the smoke and soot from your home and salvageable contents. SERVPRO® will also remove the odors using our industrial air scrubbers and fogging equipment. In most cases, air ducts will need to be cleaned as well along with new HVAC filters installed.

SERVPRO of Helotes and Leon Springs will help to make it "Like it never even happened."

How to Set Up Weather Emergency Alerts on Your Phone

7/24/2022 (Permalink)

Search for "CMAS" or "WEA" in your phone's messaging settings. You can also dial "##2627##" (minus the quotes) on your phone to turn them on.

If neither of these do the trick, you might not have a phone that is WEA enabled. But, you can still get emergency weather alerts with weather apps like the Weather Channel app or WeatherUSA, for which you can search your app store.

WeatherUSA sends out real-time alerts to you every time there’s any weather-related warning in your area. They send these alerts out whenever they are released by any federal agency, including the National Weather Service. These alerts are sent across to the subscribers via SMS or email. You can choose to add your county or state for the local weather warnings.

For Android users, To meet the FCC standards, Android introduced “Emergency Broadcasts” features in all its mobiles. Through this service, you can get severe weather alerts instantly. Apart from these alerts, this feature also sends out an alert whenever there’s any emergency in your area.

Source: USA Today Online

Lightning During Storms and House Fires Resulting

7/24/2022 (Permalink)

Unlike other types of house fires, which occur more frequently in the winter months, fires in the home caused by lightning are more likely to happen in June, July and August in the late afternoon or early evening. From 2007-2011, NFPA says there were an average of 22,600 fires per year caused by lightning strikes.  Lightning is responsible for a number of wildfires as well.

Lightning during storms poses the greatest risk outdoors and frequently strikes the highest point on a structure.

Safety tips During Lightning Storms: 

• When possible, stay away from doors and windows during an electrical storm.
• Do not use corded phones, computers, TVs or other electrical equipment during storms.
• Unplug major electronics – TVs, stereo equipment, computers and microwaves to minimize damage if there is a lightning strike close by.
• Avoid plumbing such as sinks, baths and faucets during a thunderstorm as metal plumbing is an excellent conductor of electricity.

Source: Property and Casualty 360 online and National Fire Protection Association online

If Your Pipes Clog, use a drain snake instead of unclogging chemicals

7/23/2022 (Permalink)

How To Unclog a Sink Safely

No matter how crazy clean you are, from your shower to your kitchen sink, clogs are going to happen. And chances are at some point in your life you’ve used one of those powerful chemical drain cleaners to get things moving again. But as convenient as they may be, most folks do not realize those caustic chemicals are also eating away at their pipes. If you rely on them a lot, you could be setting yourself up for leaks. That’s why owning a drain snake is a good solution to clear away clogs. They’re pretty inexpensive, you can get them at your local hardware store, and they can cut through most any clog you’ll have without damaging pipes.

Source: www.farmers.com

Understanding Fire Extinguisher Classes

7/12/2022 (Permalink)

What type of fire extinguisher should I buy?

There are four classes of fire extinguishers – A, B, C and D – and each class can put out a different type of fire.

• Class A extinguishers will put out fires in ordinary combustibles such as wood and paper
• Class B extinguishers are for use on flammable liquids like grease, gasoline and oil
• Class C extinguishers are suitable for use only on electrically energized fires
• Class D extinguishers are designed for use on flammable metals

Multipurpose extinguishers can be used on different types of fires and will be labeled with more than one class, like A-B, B-C or A-B-C.

Purchasing your fire extinguisher

Now that you know how many extinguishers you need and what types to get, you can head to the hardware store. Look for fire extinguishers that you can easily lift. Larger extinguishers may pack more power, but you must be able to use it properly.

Source: Nationwide