Safety in Removing Water After a Storm

2/21/2022 (Permalink)

Should you experience a flood in your home after a storm, our team of technicians will inspect your home or business to determine the appropriate plan of action for the type of water encountered. If you suspect your home or business has been contaminated with "black water", please do not try to remove it yourself. Please call the professionals at SERVPRO of Helotes / Leon Springs who are bio hazard certified.

What exactly is black water? Category 3 "black water" is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

• May contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

24 Hour Emergency Service

Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. Our technicians at SERVPRO® of Helotes / Leon Springs are available 24 hours a day, 365 days a year for any emergency situations that arise. We are here to help.